Privacy Policy
Strohmaier Electric Ltd. respects the privacy of our customers, employees, suppliers, contractors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with SMS and text messaging.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, company name, telephone number, email address, project or service information, site information, and the content of communications you send to us.
When you use our SMS services, we may also collect your mobile telephone number, message content, messaging history, and records relating to your consent or opt-in status.
How We Use Information
- Respond to inquiries and service requests.
- Schedule and coordinate electrical service, projects, technicians, and site visits.
- Communicate project, service, and account information.
- Provide customer support.
- Send and receive SMS communications that you have requested or consented to receive.
- Maintain business records and comply with legal, regulatory, safety, and contractual obligations.
SMS and Text Messaging
Strohmaier Electric may use SMS for customer care, service requests, scheduling, project coordination, technician communication, account-related updates, and responses to customer-initiated inquiries.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages. You may reply HELP for assistance or contact us at 604-795-2222.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS opt-in information and consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help us operate our communications, telephone, messaging, information technology, accounting, and business systems where reasonably necessary to provide those services. Those service providers may only use the information for the purpose of providing services to Strohmaier Electric or as otherwise permitted by law.
Disclosure of Information
We do not sell personal information. We may disclose personal information where reasonably necessary to service providers acting on our behalf, where required by law, in connection with a business transaction, or where otherwise permitted or required by applicable law.
Information Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business and recordkeeping requirements, or as required by law.
Your Choices
You may contact us to ask questions about our privacy practices or to request access to or correction of personal information we maintain about you, subject to applicable legal restrictions. For SMS communications, reply STOP to opt out and HELP for assistance.
Third-Party Services and Links
Our website and communications may contain links to third-party websites or use third-party service providers. Their privacy practices are governed by their own policies, and Strohmaier Electric is not responsible for the privacy practices of independent third parties.
Contact Us
Strohmaier Electric Ltd.
Chilliwack, British Columbia, Canada
Phone: 604-795-2222
Email: [email protected]